Coaching Conversations for Managers

Overview

This course recognizes the shift from traditional, directive management towards a more developmental, coaching-oriented approach. You’ll explore why coaching skills are essential for managers, how they differ from mentoring or managing, and what real benefits they bring to team performance, motivation, and growth. Through structured theory-based lessons, you’ll learn to integrate coaching techniques naturally into everyday leadership situations—whether during one-on-ones, performance reviews, feedback sessions, or career conversations.

Throughout this course, you will:

Gain a clear understanding of what coaching is (and isn’t) in a managerial context.
Learn how to use the GROW framework to guide structured, productive development talks.
Discover why asking the right questions is more effective than offering ready-made advice.
Develop strategies to support employee growth, motivation, and accountability.
Find ways to turn difficult conversations into opportunities for learning and connection.
Strengthen team trust by demonstrating curiosity, empathy, and respect in every interaction.

Each module concludes with a concise multiple-choice quiz to help you consolidate your understanding of key concepts and application logic. The course is designed to be supportive, professional, and practical, making it ideal for busy leaders who want to develop coaching skills that lead to real results. By the end, you will be equipped to foster a team culture where growth is guided through questions—empowering your people to think, reflect, and excel.

Curriculum

7 Sections
24 Lessons
Lifetime

Expand all sectionsCollapse all sections

1. Why Managers Need Coaching Skills
5 Items
2. The GROW Model Framework
5 Items
3. Asking Instead of Telling
5 Items
4. Conversations About Development and Goals
5 Items
5. Feedback and Coaching Moments
5 Items
6. Building Trust Through Questions
5 Items
M6JY FinalQuiz
1 Item
- 7.1
  M6JY FinalQuiz
  5 Questions

Instructor

Febbie JB Morrison

About Me
I’m Febbie JB Morrison — an intercultural communication specialist, cross-cultural negotiation trainer, and international development mentor. For the past 15+ years, I’ve been helping professionals and organizations navigate the complexities of working across borders — whether it's bridging communication gaps, building inclusive teams, or preparing for high-stakes international negotiations.

I live in the United States, but my work takes me far beyond. I consult remotely and travel when needed to support global teams, corporate leaders, and development programs in aligning their goals with the cultural realities of the regions they work in.

My mission is simple: to make global communication more human — thoughtful, respectful, and effective. I believe cultural differences aren’t obstacles — they’re opportunities for growth, innovation, and deeper collaboration.

I’ve advised clients on market entry strategies in Latin America, trained European executives on communication styles in Asia, and helped multicultural teams resolve conflicts and reestablish trust. My sessions are hands-on, story-rich, and tailored — not generic lectures, but immersive experiences that help people rethink how they connect with others.

How I can support you:
– Coaching and training on intercultural communication and negotiation techniques
– Designing and leading corporate learning programs for international teams
– Facilitating difficult conversations across cultures
– Supporting organizations during global expansion or international partnerships
– Mentoring professionals working in cross-cultural or development-focused roles

I’ve worked with NGOs, startups, multinational corporations, and government delegations — and no matter the context, my goal is the same: help people feel understood and be more effective in diverse environments.

If you're building a global team, preparing for cross-border collaboration, or simply want to become a more confident communicator across cultures — I’d be happy to support your journey.
Let’s talk: FebbieJBMorrison@evite.com